For travelers who want a local person handling the details — from the airport to the last night out.
A concierge service is the difference between arriving in Aruba and having to figure everything out yourself, and arriving to a plan someone local already put together for you. ROAM's concierge service books the pieces you want, arranged by someone who actually lives on the island: transportation, a private chef, tours, a boat day, groceries waiting when you land — confirmed and ready before you arrive.
It's not a call center and it's not an app. It's one local person coordinating the details, working through trusted partners ROAM already knows.
Concierge is the right fit if you already know roughly what you want and need help making it happen — couples, families, groups of friends, and travelers celebrating something specific (a birthday, an anniversary, a babymoon). If you'd rather have someone shape the whole trip, day by day, that's Full Trip Planning instead.
You reach out with your dates and what you'd like booked — as loose or as specific as you like. ROAM puts together recommendations and books what you want confirmed: airport transportation, a private chef night, tours, a boat charter, groceries stocked before you land, anything on the service menu below.
Everything is coordinated through trusted local partners ROAM already has real relationships with — not a directory of random listings. Want the trip shaped and supported the whole way through, not just the pieces booked? That's Full Trip Planning.
The concierge service covers the full range of what makes a stay in Aruba feel taken care of:
Not seeing something specific here? Ask — if it's reasonable and there's a trusted local partner for it, ROAM will do its best to make it happen.
A closer look at some of the most-requested pieces of the concierge service:
Yes — if you'd like the full trip built from scratch, day by day, that's ROAM's Full Trip Planning. If you'd rather choose the pieces you want, Concierge covers them.
Yes, that's exactly what the concierge service is for. ROAM books everything else around a stay you've already arranged — transportation, tours, a private chef, and anything else on the service menu.
Yes, private chef bookings for breakfast, brunch, dinner, or a special occasion are one of the most common requests ROAM arranges.
Yes, airport transportation for arrival and departure is included in what ROAM can coordinate for you.
Yes, ROAM works with trusted local car rental partners and can arrange this as part of your concierge service.
Yes — natural pool trips, cave tours, hidden beaches, and other experiences with local guides ROAM already trusts.
Yes, private boat tours, sunset sails, and snorkeling trips can all be arranged through ROAM's local partners.
Yes, celebration decor and coordination for special occasions during your stay is part of the service.
Yes. Group coordination — keeping everyone's plans and reservations organized — and family-friendly planning are both things ROAM regularly handles.
Concierge covers booking your activities, services, and reservations before your trip. Ongoing support throughout your stay is part of Full Trip Planning instead.
No. ROAM arranges and coordinates these through trusted local partners — the people who actually run the tours, boats, and kitchens.
Tell us your dates and what you're picturing — we'll take it from there.